OUR CONTACT INFORMATION
301-412-6829 (between 9 a.m. and 5 p.m. EST)
By standard mail:
631 D Street NW, Ste 431
Washington DC firstname.lastname@example.org
SHIPPING INFORMATION: UPS Ground (5 - 7 Business Days), Shipping is free for orders more than $10. There is a flat rate fee of $1.50 for orders less than $10 inside the United States. For orders outside of the United States, there is a flat rate fee of $7.00 per order.
REFUND, RETURNS AND CANCELLATION POLICIES: We accept returns for any merchandise purchased on Modondi.com for items that are received in brand new, unworn condition, minus original shipping charges. All Sale items are Final Sale no exchanges and/or returns are accepted for these merchandise. All returns must arrive here within 30 days from the date of purchase with a copy of the invoice.
You will be notified via email once we receive your returned item and we will promptly refund the amount of the returned item (not including shipping and handling). Customers are responsible for all shipping and handling costs unless the item was defective. You can expect return services to be completed within three to five business days after we receive your returned item.
You may use the shipping carrier most convenient for you. Send the package to: Modondi 631 D Street NW, Suite 431 Washington DC 20004
DEFECTIVE MERCHANDISE: Please email email@example.com within 7 days of receiving your order specifying whether you would like to return or exchange the item. If you would like to exchange the item for something else, please state the item for exchange. If the item for exchange is out of stock, we will ask you if you prefer to select another item or receive a refund.